Access request intake

SkillFiles & storage

Collect a complete system-access request from the user and file it via the IT service desk. Use when someone asks to request, grant, or set up system/application access for an employee.

Available today. Use it from your connected AI after setup.

Connect ahel once, and every AI you use reads what you have installed.

Then ask your AI: use the Access request intake skill

What this skill tells your AI

The instructions your AI receives, as published by archestra-ai/archestra in ai-labs/skills/access-request-intake/SKILL.md and read by ahel’s review.

File system-access requests through the Acme IT service desk's create_access_request tool. The ticket is only valid when every field is present and correct, so gather all of them before submitting.

Required fields

Collect all five:

  • employee_email — the person who needs access
  • system — the system or application
  • access_level — one of read-only, read-write, admin
  • justification — the business reason
  • manager_email — the approving manager

Protocol

  1. From the user's request, fill in whatever fields you already have.
  2. If any required field is missing or ambiguous, ask the user for it. Do not guess, and do not file the request until you have all five.
  3. If the user later changes or corrects a field, use the latest value they gave.
  4. Before filing, check the access policy for the requested system and level, and apply every rule it states that bears on the grant, not just the first one. Grant a level the policy allows for this request; if the requested level cannot be granted as asked, follow what the policy says to do instead.
  5. Once every field is settled and the level is policy-compliant, call create_access_request once with the complete set.
  6. Report the returned ticket_id.

Signals

GitHub stars
4k
Forks
1k
Last commit
Sep 2026
Advanced
Catalog kind
skill
Gateway key
access-request-intake
Source
github.com/archestra-ai/archestra