HR employee relations

Comprehensive employee relations support — from managing workplace investigations, grievances, and accommodations to conducting surveys, developing policies, and building a positive workplace culture.

Supported tasks

• Conducting exit interviews and stay interviews
• Managing employee grievances and relations cases
• Managing workplace investigations and performance improvement plans
• Writing employee contracts and flexible work policies
• Creating harassment prevention and remote work policies
• Conducting employee satisfaction surveys
• Developing diversity and inclusion training
• Developing conflict resolution and team-building strategies
• Creating internal communications strategies
• Developing employee assistance programs (EAPs)
• Labor union engagement and collective bargaining support

Key prompts

Exit and stay interviews

1. "Write a structured exit interview questionnaire that gathers actionable feedback from departing employees."
2. "How can I conduct exit interviews in a confidential and non-confrontational manner to get honest feedback?"
3. "How should I analyze exit interview data to identify turnover trends and take corrective action?"
4. "Write stay interview questions that identify what keeps our best employees engaged and what risks their departure."
5. "How can I use stay interview insights to develop targeted retention initiatives?"
6. "What strategies can reduce voluntary turnover among [specific employee group] based on exit interview themes?"

Grievance and case management

1. "How should I handle an employee grievance about [issue] fairly and in accordance with our policies?"
2. "What steps should I follow when managing an employee relations case involving [situation]?"
3. "How can I document an employee relations case to ensure proper records and legal defensibility?"
4. "What are best practices for managing a performance improvement plan in a way that supports the employee?"
5. "How should I respond to an employee complaint about [workplace issue]?"

Workplace investigations

1. "What are the steps to conduct a fair and thorough workplace investigation into [complaint/allegation]?"
2. "How should I document findings from a workplace investigation to protect the company legally?"
3. "What investigation techniques help gather evidence in a sensitive workplace matter?"
4. "How can I ensure confidentiality throughout a workplace investigation?"
5. "What should a final investigation report include for a case involving [type of allegation]?"

Policies, contracts, and team communications

1. "Write a remote work policy that balances flexibility with accountability and business needs."
2. "What should be included in a flexible work policy that covers hybrid, remote, and alternative schedules?"
3. "Write an employee contract template for a [full-time/part-time/contract] [job title] role."
4. "Write a harassment prevention policy that is clear, comprehensive, and legally compliant."
5. "Develop team-building strategies for a [remote/hybrid/in-person] team experiencing low morale."
6. "Write an internal communications strategy that keeps employees informed and engaged during [change/transition]."
7. "Create an HR communication plan for announcing [policy change/restructuring/new program]."

Employee surveys

1. "Write an employee satisfaction survey that measures engagement, culture, and management effectiveness."
2. "How should I design and administer a diversity and inclusion survey to get honest, actionable feedback?"
3. "What questions best reveal the root causes of employee dissatisfaction in [department/team]?"
4. "How can I analyze survey results to prioritize HR interventions for greatest impact?"

Accommodations and support

1. "How should I manage a workplace accommodation request for an employee with [disability/medical condition]?"
2. "What are the legal requirements and best practices for providing reasonable accommodations?"
3. "How can HR develop an employee assistance program (EAP) that effectively supports employee well-being?"
4. "What mental health support programs are most effective in reducing stigma and improving help-seeking?"

Tips

• Document all employee relations conversations and investigations promptly and thoroughly.
• Approach sensitive situations with empathy first — employees need to feel heard before solutions are presented.
• Establish consistent processes for grievances and investigations to ensure fair treatment for all.
• Use exit interview data systematically — aggregate themes quarterly to identify systemic issues.
• Proactively conduct stay interviews to address retention risks before employees decide to leave.
• In Vietnam, the Labor Code requires specific documentation for disciplinary actions and termination — ensure all steps follow the correct legal procedures to avoid disputes