Subprocessors

Last updated 15 September 2026. These are the companies that process customer data on behalf of Ahel Technologies OÜ, what each one does for ahel, what reaches it, and where it runs. The list is part of our data processing addendum.

Always on

Running ahel at all means these four handle some of your data.

Contabo GmbH

Hosting: the application servers, the database, encrypted credentials, and backups.

Data
All workspace data at rest.
Region
Germany (EU)

Cloudflare, Inc.

Edge network: DNS, TLS, caching, bot protection, and object storage (R2) for the public catalog.

Data
Request metadata in transit (IP address, headers); the object store holds public catalog data only.
Region
Global edge network; a US company operating under EU data-processing terms

Stripe Payments Europe, Ltd.

Card payments, subscriptions, invoices, and VAT handling.

Data
Billing name, email address, tax id, and payment details (card numbers never reach ahel).
Region
Ireland (EU), with Stripe, Inc. in the United States

Twilio SendGrid

Transactional email: sign-in links, invites, receipts, and workspace notices.

Data
Email address and the contents of the notice.
Region
United States

Only when you choose them

These are reached only when a workspace turns the feature on: a crypto top-up, ahel-supplied AI, a provider on your own key, Sign in with Google, or accepting analytics.

NOWPayments

Cryptocurrency top-ups of the prepaid balance.

Data
The order reference and amount; the payment itself happens on the chain you choose.
Region
Estonia (EU)

OpenRouter, Inc.

Model routing when a workspace uses ahel-supplied AI for Cloud Agents and hosted tools.

Data
The prompts and tool results of those runs.
Region
United States; the model behind a request runs where that provider runs

The model providers a workspace connects on its own key

Anthropic, OpenAI, and every other provider you add: they answer the requests your gateway forwards.

Data
The prompts and tool results you send them, under that provider's own terms.
Region
Per provider, mostly United States

Google Ireland Limited

Sign in with Google, and optional site analytics after you accept them.

Data
The Google account email and profile name for sign-in; pseudonymous page views for analytics.
Region
Ireland (EU), with Google LLC in the United States

Changes to this list

Before a new subprocessor handles customer data we update this page and email workspace owners who hold a signed data processing addendum, at least 30 days ahead. If you object, write to privacy@ahel.ai within that window and we will work out an alternative or let you end the affected service without penalty.

How we handle personal data is in the privacy policy; the processor terms are in the data processing addendum.